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Ordering / Shipping

shipping / delivery charges

UK & Ireland

When in stock, luminaires are usually dispatched within 24 hours and sent by courier for next day delivery. Remember courier and packing is completely FREE in the UK and in Ireland. Delivery on items not in stock is usually 3-6 weeks depending on supplier.

Certain special order items may take longer. Delivery will be confirmed upon receipt of your order. You will be notified immediately of any delay, and kept fully informed by email. Our ‘tracking order’ device can also be used.

Rest of the World

Delivery charges available on request. When in stock, luminaires are usually dispatched within 24 hours and sent by courier for delivery within 2 working days in the UK, 4-8 working days mainland Europe and 4-10 working days for the rest of the World. Delivery on items not in stock is 3-6 weeks approx. Certain special order items may take longer. Delivery will be confirmed upon receipt of your order. You will be notified immediately of any delay, and kept fully informed by email. Our ‘tracking order’ device can also be used.

For the following countries the cost is based on the order total amount as follows:
Order value from £0 to £249 = Shipping fee £25
Order value from £249 to £500 = Shipping fee £35
Order value above £500 = free shipping.
 
Andorra
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Italy
Latvia
Lithuania
Luxembourg
Malta
Monaco
Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland
 
For Australia there is a fixed shipping charge of £400.
For New Zealand there is a fixed shipping charge of £400.

For smaller orders or single items, please email staff@designer-lights.com advising which lamp you are interested in along with your postal address, including post code to see if we can reduce the cost.

For the rest of the world there is a fixed shipping charge of £500.

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