Ordering and Shipping

Ordering / Shipping

shipping / delivery charges

UK & Ireland

When in stock, luminaires are usually dispatched within 24 hours and sent by courier for next day delivery. Remember courier and packing is completely FREE in the UK and in Ireland. Delivery on items not in stock is usually 3-6 weeks depending on supplier.

Certain special order items may take longer. Delivery will be confirmed upon receipt of your order. You will be notified immediately of any delay, and kept fully informed by email. Our ‘tracking order’ device can also be used.

Rest of the World

Delivery charges available on request. When in stock, luminaires are usually dispatched within 24 hours and sent by courier for delivery within 2 working days in the UK, 4-8 working days mainland Europe and 4-10 working days for the rest of the World. Delivery on items not in stock is 3-6 weeks approx. Certain special order items may take longer. Delivery will be confirmed upon receipt of your order. You will be notified immediately of any delay, and kept fully informed by email. Our ‘tracking order’ device can also be used.

For the following countries the cost is based on the order total amount as follows:

Order value from £0 to £249 = Shipping fee £25

Order value from £249 to £500 = Shipping fee £35

Order value above £500 = free shipping.

Andorra

Austria

Belgium

Bulgaria

Croatia

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Germany

Greece

Hungary

Italy

Latvia

Lithuania

Luxembourg

Malta

Monaco

Netherlands

Norway

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

Switzerland

For Australia there is a fixed shipping charge of £400.

For New Zealand there is a fixed shipping charge of £400.

For smaller orders or single items, please email staff@designer-lights.com advising which lamp you are interested in along with your postal address, including post code to see if we can reduce the cost.

For the rest of the world there is a fixed shipping charge of £500.